Care providers
The contract of care,read before admission day.
Send the contract and the weekly fee schedule ahead of time, so a family can read them properly, and keep an unalterable record of what was agreed.
No credit card required.
Supporting documents
What was sent alongside, and who has read it.
- Terms of business
- J. OkaforOpened 04/06/2026 10:52, 2 times, downloaded
- Privacy notice
- J. OkaforNot opened
- Complaints procedureHosted elsewhere, not recorded
The three documents
All three are about money, at a moment nobody wants to be doing arithmetic.
The contract of care
The terms of the placement and the rights and responsibilities on both sides, agreed with the resident or their representative. Sent ahead of admission so it is read before the day rather than on it.
The fee schedule
The weekly rate, what it includes, and every charge that sits outside it: chiropody, hairdressing, escorted appointments. Quoted weekly, with its period attached, so nobody is doing arithmetic at the worst possible moment.
The home care service agreement
For domiciliary providers: the hours, the rate, the notice period and what happens when a visit cannot be made. The same shape as the residential contract, sent to a service user or their representative before the service starts.
Where this sits in an admission
Before it, and only the paperwork part of it.
An admission is rarely planned far ahead, and the contract of care is often the last thing handled: presented on the day, to an exhausted family. What can be improved is the timing. Sent a few days earlier, the contract and the fee schedule get read somewhere other than a corridor.
We carry the contract of care, the fee schedule, the agreement and the evidence around all three. Care records stay in the systems built for them, and deciding who is authorised to sign stays with your team.
Build the pack from your own fee list
The weekly rate and every extra charge live in one list, priced once. Building a contract is picking from it, so what a family agrees and what your finance team bills are the same figures.
Send it before admission, not at the door
The contract and the fee schedule go out as one pack, so a family can read them at home, ask questions and come back. Not a faster signature, a better-informed one.
Keep exactly what was agreed
Every send, open and signature carries its time and IP address, and the finished contract cannot be edited afterwards. When a family asks a year later what the fee included, the answer is the document they were given.
Send your next contract of care ahead of admission.
A record of what was agreed
In Ireland a written contract of care, agreed on admission, is a legal requirement in residential care for older people. The complaints that follow a placement are often about what the fee was said to include, when the only record is a photocopy and two memories. This produces a dated, agreed version of the contract that neither side can alter afterwards. It does not replace sitting down with a family; it means they arrive having already read it.
The certificate
Produced automatically when the contract is agreed. It lists the signature with its time, actor and IP address, a fingerprint of every document in the pack, and a QR code linking to an independent check.
Checkable by the family
A relative, a solicitor or an advocate can verify a completed contract themselves, with no account and no login. It confirms the document, the signers and that the chain is intact, without disclosing what the document said.
Verify a document →CecurSign
Certificate of Completion
Envelope information
- Envelope ID
- 9c1f2a34-5b6d-4e71-8f90-2ad4c6e13b58
- Subject
- Letter of engagement 2026/27
- Created
- 04/06/2026 09:12 UTC
- Sent
- 04/06/2026 09:14 UTC
- Completed
- 05/06/2026 16:41 UTC
Documents
Engagement letter and schedules.pdf (7 pages)
SHA-256: a4f1c9e0b7d3
Signers and recipients
- R. Hartley (Signer)Signed 04/06/2026 11:02 UTC
- J. Okafor (Signer)Signed 05/06/2026 16:41 UTC
Scan to verify
Envelope ID
9c1f2a34-5b6d-4e71-8f90-2ad4c6e13b58
What you would actually be using
The parts of CecurSign that matter to care providers, and what each one does here.
Templates
The contract of care and its weekly fee schedule, built once, so a family receives it days before admission rather than on a clipboard in a corridor.
Build a document once with its fields, its signers and its reminders, then send it as often as you need without rebuilding it.
Sending for signature
The resident, a relative or an authorised representative, in whatever order suits the admission, with a copy to whoever else in the family needs one.
One person or several, in a set order or all at once, with a deadline and a copy to whoever else needs one.
Supporting material
The residents' guide, the complaints procedure and the visiting policy sent alongside to be read, with a record of what was opened. Families rarely dispute the fee. They dispute what they were told.
The things that are read rather than signed, sent alongside the document instead of stapled into it, with a record of who opened what.
Reminders
A contract that has not come back before admission day is chased on its own, in the week the home has least time to notice.
Chases that go out on a set pattern while something is unsigned, a nudge you can send by hand, and a deadline you set yourself.
Certificate of completion
Who signed the contract, on what date and in what capacity, on a record that cannot be changed afterwards and lasts as long as the file has to.
Produced when the last signature lands: every signature with its time, the person who made it and their IP address, and a fingerprint of each file.
What providers ask before they buy
Short answers about the software, not about care.
Most of our residents sign in person on the day. Does this help?
Our fees are weekly. Does the contract show that properly?
What about a resident who has no email address?
Can we send the same contract to every new admission?
More detail on how a priced document is built and what the recipient sees on the proposals page, or see how other companies use it on the industries index.
The four things it does, in your documents
The product does the same four jobs for every firm. This is what each one looks like in yours, and each page describes the job in full.
Proposals and engagement letters
The contract and its weekly fee schedule reach the family days before admission, so it is agreed at a kitchen table rather than in a corridor.
Proposals and engagement lettersClient onboarding
The family reads the residents' guide, the complaints procedure and the visiting policy beside the contract, with a record of what was opened for the conversation months later.
Client onboardingContracts and renewals
A fee review or a change in the care package is a new contract, signed again, with the original kept exactly as the family agreed it.
Contracts and renewalsSelf sign
A return for a funding body, a policy sign-off, or a form sent to the home as a PDF: signed by you alone, in one sitting, and filed with a certificate.
Signing something yourselfWhat to read next
The parts of the help centre this page assumes, in the order you would meet them.
- Creating a templateSet up a document you send often, with the fields already in place.
- Sending, and what happens nextWhat we do the moment you press send, and how to follow progress.
- Sending things to be read, not signedTerms, policies and certificates sent alongside a document, and how to see who opened them.
- The audit trailEverything we record about an envelope, and why it cannot be edited.
Everything else is in the help centre.
Send your next contract of care ahead of admission
Build it from your own fee schedule, send it to a family, and look at the record that comes back.
No credit card required.